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    ADORE - ATM every Day Operations Risk Evaluation tool

    The ADORE Feasibility Study was part of the SENSE programme, funded by EUROCONTROL and the European Commission. The SENSE programme was targeted to support the integration of human factors in safety management systems. In this framework a Feasibility Study was conducted in order to investigate the stakeholders needs, requirements and priority, the existing safety requirements and associated guidance material and the best practises for integrating Human Factors in ANSP's (Air Navigation Service Providers) Safety Management System (SMS).

    Based on an extensive stakeholder consultation process, several high priority subjects for further development were identified. One of these subjects concerned the development of a tool to survey controllers on existing risks in every day operations. The idea of ADORE comes from this requirement. The purpose of the ADORE Feasibility Study was then to investigate the feasibility of developing such a tool to survey air traffic controllers on existing risks in every day operations. The tool has been named ADORE (ATM every Day Operations Risk Evaluation tool) and would be targeted to allow collecting controller's perception of existing risk in every day operations in order to inform the Safety Manager of area for improvement.

    A threefold purpose was associated to the Feasibility Study:

    • refine the tool concept;
    • investigate its feasibility;
    • specify the requirements for the tool and for the development of a computerised version of it.

    In order to reach this purpose, the Feasibility Study developed in 4 main phases, concerning respectively:

    • the conduct of a literature study to investigate the state of the art in the research into the key aspects of ADORE (namely safety surveys, risk perception and hazards elicitation) and to investigate which tools are already available for the same or similar goals and in which domains are applied;
    • the refinement of the tool concept, with the purpose to produce a more mature version, feasible and acceptable by the intended users of the tool;
    • the elicitation of requirements for the tool design and for the development of its electronic version;
    • the definition of a proposal of working plan for the tool development and implementation.

    Deep Blue role

    Deep Blue was the only responsible for the conduct of the Feasibility Study. It supplied a team of two persons, who mainly:

    • conducted the initial literature study;
    • refined the tool concept on the basis of well known tools developed for different purposes, first of all the Reason's Tripod Delta Model;
    • defined the requirements for the tool design and development;
    • prepared a proposal of working plan for the management of the ADORE project (still to be funded);
    • disseminate the results of the Feasibility Study at EUROCONTROL's task forces meetings.